Payments dashboard

The Payments Dashboard is your main control center for managing payments, monitoring performance, and accessing all platform features.

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Dashboard Overview

The dashboard is organized into primary sections accessible from the left sidebar:

  • Overview: Real-time transaction summary and key metrics

  • Transactions: Detailed transaction history and search

  • Analytics: Access to Reporting and Usage Insights features

  • Settings: Account configuration and team management

  • Enterprise: Advanced features like Smart Routing and Smart Forecasting (Enterprise accounts only)

Quick Stats Bar

At the top of every page, you'll find:

  • Today's transaction volume and count

  • Current success rate percentage

  • Active payment methods

  • System status indicator

Main Dashboard Sections

Overview Page

Your landing page shows:

Transaction Summary: Today's volume, successful payments, and failed attempts with comparison to yesterday Recent Activity: Latest transactions with status and amounts Performance Metrics: Success rates by payment method and processor Quick Actions: Buttons to create test transactions, view reports, or access settings

Transactions Section

Transaction Search: Find specific payments using filters for date, amount, status, or customer information Transaction Details: Click any transaction to view complete payment information, processor response, and customer data Bulk Actions: Export transaction data or perform batch operations on selected payments Dispute Management: View and respond to chargebacks and payment disputes

Analytics Section

Reporting: Access to your configured reports, report templates, and scheduling options Usage Insights: View team activity, API usage statistics, and feature adoption metrics Performance Trends: Charts showing transaction volumes, success rates, and revenue over time Custom Dashboards: Create personalized views with the metrics most important to your role

Settings Areas

User Settings

Access your personal settings via the user menu (top right corner):

Profile Information: Update your name, email, and contact preferences Notification Preferences: Choose which alerts and reports you receive via email API Keys: Generate and manage your personal API credentials Two-Factor Authentication: Enable additional security for your account Session Management: View active sessions and sign out of other devices

Organization Settings

Found under Settings > Organization (admin access required):

Company Profile: Business name, address, and tax information Team Management: Invite users, assign roles, and manage permissions Payment Configuration: Set up processors, enable payment methods, and configure routing Billing Settings: View invoices, update payment methods, and manage subscription Security Settings: Enforce two-factor authentication, set password policies, and review audit logs

Enterprise Features

For Enterprise accounts, additional sections appear:

Smart Routing: Configure intelligent payment routing rules and monitor performance Smart Forecasting: Access prediction models and scenario planning tools Advanced Reporting: Create custom report templates and set up automated distribution Compliance Tools: Generate regulatory reports and manage audit documentation

Use the search bar at the top of the dashboard to quickly find:

  • Specific transactions by ID or customer email

  • Team members and their contact information

  • Documentation and help articles

  • Feature settings and configuration pages

The breadcrumb trail below the main navigation shows your current location and allows quick navigation back to parent sections.

Keyboard Shortcuts

  • Ctrl/Cmd + K: Open quick search

  • Ctrl/Cmd + /: View keyboard shortcuts help

  • G + T: Go to transactions

  • G + A: Go to analytics

  • G + S: Go to settings

Customization Options

Dashboard Layout

Widget Configuration: Add, remove, or rearrange dashboard widgets based on your needs Metric Selection: Choose which KPIs appear in your quick stats bar Default Views: Set your preferred landing page and transaction list filters Theme Settings: Switch between light and dark mode (user preference)

Role-Based Views

The dashboard automatically adapts based on your role:

Admin Users: See all sections including organization settings and team management Finance Users: Focus on reporting, reconciliation, and billing information Operations Users: Emphasize transaction monitoring and customer support tools Developers: Highlight API documentation, testing tools, and integration guides

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